Terms & Conditions
The policies that govern your relationship with Concept Grading — using our website and account, submitting collectibles for grading, refunds, compensation and how we handle your data. Choose the policy that covers your question.
Policies
Terms of Use General use of our website, accounts, products and services. Read policy Submission Terms The grading submission process, from acceptance through collection or return. Read policy Refund & Withdrawal Policy Grading-fee refunds, store credit, withdrawals and cancellations. Read policy Compensation Policy How loss and damage claims are decided and compensation is assessed. Read policy Privacy Policy How Concept Grading collects, uses and protects personal data. Read policy
All policies
Contact Support
If you cannot find what you are looking for, our team can point you to the right policy.
- Concept Grading Pte. Ltd.
- Business Registration No. 202429837W
- Address: 79 South Bridge Rd, #03-00, Singapore 058709
- Email: [email protected]
- WhatsApp: +65 8972 7769
- Telegram: @ConceptGradingAdmin
Where a Policy requires formal written notice, please use the email address above unless otherwise stated. WhatsApp and Telegram are general support channels and do not, by themselves, constitute formal contractual notice.