Terms & Conditions
The policies that govern your relationship with Concept Grading — using our website and account, submitting collectibles for grading, refunds, compensation and how we handle your data. Choose the policy that covers your question.
Policies
Terms of Use General use of our website, accounts, products and services. Read policy Submission Terms The grading submission process, from acceptance through collection or return. Read policy Refund & Withdrawal Policy Grading-fee refunds, store credit, withdrawals and cancellations. Read policy Compensation Policy How compensation is assessed for lost or physically damaged submitted items. Read policy Privacy Policy How Concept Grading collects, uses and protects personal data. Read policy
All policies
Need help?
If you cannot find what you are looking for, our team can point you to the right policy. Contact Support